Privacy Policy

Effective Date: 08/01/2023

1. Introduction

At Rapid Response Roofing & Repairs, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, contact us, or use our services.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address

  • Project Details: Information about your property, requested roofing services, and job specifications

  • Payment Information: Billing details for transactions (processed securely through third-party providers)

  • Website Usage Data: IP address, browser type, and cookies to improve our online experience

3. How We Use Your Information

We collect and use your information to:

  • Provide and improve our roofing services

  • Schedule inspections and send project updates

  • Process payments and invoices

  • Respond to inquiries and customer support requests

  • Send promotional emails or offers (you may opt out at any time)

  • Comply with legal and regulatory requirements

4. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and restricted access to sensitive data.

5. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Contractors, payment processors, or other third parties necessary to complete your roofing project

  • Legal Compliance: Authorities when required by law or in response to legal requests

  • Business Transfers: In the event of a merger or business sale

6. Your Rights & Choices

You have the right to:

  • Request access to the personal information we hold about you

  • Correct or update your personal information

  • Opt out of marketing communications

  • Request the deletion of your data, subject to legal obligations

7. Text Messaging Policy


By providing your phone number, you consent to receive text messages from Rapid Response Roofing & Repairs regarding updates, promotions, scheduling, and other important information related to our services. Standard messaging and data rates may apply.

If at any time you wish to stop receiving text messages, you can opt out by replying STOP to any message. Once you opt out, you will no longer receive text communications from us unless you re-subscribe. For assistance, you can reply HELP or contact our customer service team.

8. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience. You can modify your browser settings to decline cookies, but this may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Rapid Response Roofing & Repairs
408 State St, Easy Greenville PA 18041
(267) 626-4154
contact@rapidresponseroof.com